We truly value our clients’ feedback at Stockspot and have implemented several product, dashboard and mobile app updates to enhance your investment experience.
Here are the key updates we’ve made this year:
1. Enhanced mobile app speed
Our mobile app now operates faster than ever before. To enjoy this experience, please update to the latest version of the app.
2. New portfolios – Stockspot Income & Inflation
In response to the current market dynamics, we introduced two portfolios, Income and Inflation Protection. These two portfolios already became popular with our clients who seek higher income and safeguarding against rising inflation.
3. Stockspot Savings enhancements
We’ve enhanced Stockspot Savings to make it even more user-friendly for your short-term financial goals. We’ve streamlined the activation process, made it easy to switch between savings and portfolios, and improved the visibility of interest rates.
4. Track progress of withdrawals
The new withdrawal progress bar provides a clearer overview of the withdrawal process and when your money will arrive. You can track your withdrawal status by heading to the ‘Transfer Money’ section of your dashboard and clicking ‘Check status’.
5. Option to select a default account
For those with multiple Stockspot accounts, we’ve introduced a feature allowing you to set a default account. To set up or change your preferred default account, simply open the slideout menu in the dashboard or use the multi-account dropdown in the mobile app.
6. Security upgrade with login 2FA
We’ve increased security by implementing Two-Factor Authentication (2FA) for dashboard login. This is different to your withdrawal 2FA. It adds an extra layer of protection, ensuring only authorised users can access your account.
To enable, use an Authenticator app such as Google Authenticator, and follow the instructions provided in the ‘Your Profile’ page in the dashboard.
While you can disable this at any time, we recommend keeping it enabled for maximum security.
7. Stockspot cash provider and broker change
We’ve changed our cash provider to Bank of Queensland and our broker to FNZ Securities. We’ve made these changes to ensure Stockspot can continue to provide a streamlined and low-cost investing experience for our clients as we grow.
As part of the improvement, clients can now earn interest in their Stockspot cash account that aligns with the official cash rate.
That’s all for now!
Please keep the great feedback coming! We’re looking forward to delighting you with more great features in 2024!
PS. Think there’s something else we could do to improve the Stockspot desktop dashboard or mobile app? We’d love to hear from you! Send your feedback to firstname.lastname@example.org.