We truly value our clients’ feedback at Stockspot and have implemented several dashboard and mobile app updates to enhance your investment experience.
Here are the key updates we’ve recently made:
1. Enhanced mobile app speed
Our mobile app now operates faster than ever before. To enjoy this experience, please update to the latest version of the app.
2. Track progress of withdrawals
The new withdrawal progress bar provides a clearer overview of the withdrawal process and when your money will arrive. You can track your withdrawal status by heading to the ‘Transfer Money’ section of your dashboard and clicking ‘Check status’.
3. Option to select a default account
For those with multiple Stockspot accounts, we’ve introduced a feature allowing you to set a default account. To set up or change your preferred default account, simply open the slideout menu in the dashboard or use the multi-account dropdown in the mobile app.
4. Security upgrade with login 2FA
We’ve increased security by implementing Two-Factor Authentication (2FA) for dashboard login. This is different to your withdrawal 2FA. It adds an extra layer of protection, ensuring only authorised users can access your account.
To enable, use an Authenticator app such as Google Authenticator, and follow the instructions provided in the ‘Your Profile’ page in the dashboard.
While you can disable this at any time, we recommend keeping it enabled for maximum security.
We highly appreciate all the ideas and feedback you share with us. Please keep these great ideas coming our way! We look forward to implementing more exciting updates in the future.
